Job Details

Billing Specialist

We are looking for a meticulous and experienced Billing Specialist to support the billing operations of a dynamic legal firm on a contract basis. This role is based in Honolulu, Hawaii, and requires a candidate with a strong background in managing high-volume billing processes, particularly in detail-focused services or legal environments. The ideal individual will excel in ensuring accurate invoicing, adhering to client-specific requirements, and collaborating effectively with various stakeholders. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.

Responsibilities:

• Manage the full billing cycle for a high volume of client accounts, ensuring invoices are processed accurately and on time.
• Review and modify pre-bill documents (proformas) in collaboration with attorneys to prepare finalized client invoices.
• Submit invoices in accordance with client-specific billing guidelines and deadlines, ensuring compliance.
• Investigate and resolve billing discrepancies, rejections, or adjustments in coordination with clients and internal teams.
• Maintain detailed and organized records of all billing activities to support audits and compliance requirements.
• Work closely with the accounts receivable team to address outstanding balances and reconcile account discrepancies.
• Respond promptly to billing-related inquiries from attorneys, clients, and other stakeholders, providing clear and precise communication.
• Assist with month-end reporting tasks and provide billing data to leadership for analysis.
• Ensure proper handling of billing software, including Aderant, and troubleshoot issues as needed.

Requirements:

• Minimum of 3 years of billing experience, preferably in a legal or detail-oriented services environment.
• Proficiency in billing software, with experience using Aderant being highly desirable.
• Strong understanding of billing functions and accounts receivable processes.
• Advanced skills in Microsoft Excel, including data analysis and reporting.
• Excellent attention to detail, with the ability to identify and resolve billing issues efficiently.
• Strong written and verbal communication skills for interacting with attorneys, clients, and colleagues.
• Ability to manage multiple priorities and meet strict deadlines in a fast-paced environment.
• Problem-solving skills to analyze and address billing discrepancies independently.