Job Details

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member's expectations.

What You'll Do

• Be a Team Member: Collaborates with team members to fulfill sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, Tire Pressure Monitoring systems, product specifications and seasonality; demonstrating knowledge of Point of Sale systems, phone and in-person selling techniques.
• Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
• Be an Owner: Communicates equipment, tools and supplies needs to TBC, leads tracking and monitoring returns and special orders, operates cash registers, processes transactions, works hands-on in the physical area maintaining accurate inventory, audits safety and compliance standards, reports TBC complaints, safety hazards, and problems with products/services and work areas, completes paperwork logs and other required documentation, ensures merchandise is packaged, labeled and stored in accordance with company policies and procedures, identifies member needs, assists members with purchasing decisions and resolves issues and concerns.
• Be a Talent Ambassador: Values the member experience in the TBC area and models high-quality service and products; develops, influences and inspires others to work in a respectful, supportive, and team-oriented style, understands roadblocks and assists in training team members.
• Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
• Completes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change, difficulties and feedback.

Core Values

• Respect the Individual: Embraces differences in people, cultures, ideas and experiences to create a workplace where associates feel seen, supported and connected through a culture of belonging, creating opportunities for all associates to thrive and perform, and helps to attract the best talent.
• Respect the Individual: Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
• Respect the Individual: Strengthens the team by helping develop and mentor others, recognizing others' contributions and accomplishments.
• Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world.
• Act with Integrity: Acts in a self-less manner and is consistently humble, self-aware, honest, fair and transparent.
• Serve our Customers and Members: Delivers results while putting the customer first.
• Serve our Customers and Members: Makes decisions based on reliable information, balances short and long-term priorities, considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
• Strive for Excellence: Displays curiosity, a desire to learn, takes calculated risks and demonstrates courage and resilience.
• Strive for Excellence: Drives continuous improvements, is open to and uses new technologies and skills and supports others through change.

Benefits

• Health benefits including medical, vision and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. Amount depends on job classification and length of employment and meets or exceeds requirements of paid sick leave laws where applicable.
• Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U: a company-paid education benefit program for full-time and part-time associates covering tuition, books and fees for a wide range of courses and degrees.

Compensation

The hourly wage range for this position is $20.00 to $27.00. Additional compensation in the form of premiums may be paid up to $3.00 per hour in specific circumstances based on schedule, facility, season or work performed.

Minimum Qualifications

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all required training and assessments within a prescribed time period.

Preferred Qualifications

• Auto service industry experience.
• Retail experience.

Primary Location

1000 Kamehameha Hwy Ste 100, Pearl City, HI 96782-2596, United States of America

Commitments

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.