Job Details

Overview

Insight Global is seeking a Technical Support Specialist for a start-up client. The position is on-site five days a week in Miami Beach, FL. You will be the dedicated IT person onsite, ensuring systems run smoothly, troubleshooting issues, and supporting the client's creatives to focus on their work.

Key Responsibilities

• Provide hands-on technical support for Mac desktops and laptops.
• Troubleshoot and resolve issues related to Google Workspace (Drive, Gmail, Docs, Sheets, etc.).
• Manage user accounts, permissions, and system configurations.
• Maintain and support hardware, software, and network systems.
• Document technical processes and create user-friendly guides.
• Collaborate with cross-functional teams to identify and resolve IT challenges.
• Proactively monitor systems and suggest improvements.

Compensation

Base pay range: $25.00/hr - $27.00/hr

Note: Exact compensation may vary based on skills, experience, and education.

Additional Details

Direct message the job poster from Insight Global.

Benefits

• Medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options.
• 401(k) retirement account with employer matching.
• Paid sick leave and/or other paid time off as provided by applicable law.

Employment type

Contract (on-site).

Location

Miami Beach, FL