Job Details

Position: Full-time, Group Accounts Coordinator
Location: Honolulu
Industry: Insurance
Schedule: Monday through Friday from 7:30am to 4:30pm
Pay: $23.00 per hour
Parking: Provided
Candidates must be in-state to apply and be considered.

The Group Accounts Coordinator plays a pivotal role in supporting Employee Benefit Consultants by assisting with insurance quotes, onboarding new clients, managing renewals, and facilitating all other transactions and services. In this role, you'll collaborate with all insurance carriers, focusing particularly on Group Life and Health products and services.

Job Duties:

• Manage the quoting process, ensuring all required forms are completed and submitted to insurance carriers.
• Review received quotes for accuracy and prepare presentation materials for consultants.
• Assist clients in completing necessary forms to finalize benefit plan implementation.
• Initiate renewal requests with carriers before the anniversary date.
• Resolve administrative issues, including claim denials and premium disputes, escalating when necessary.
• Coordinate Open Enrollment presentation schedules between clients and insurance carriers.
• Provide and distribute educational materials to employees during Open Enrollment and as needed.
• Maintain and update the client database, ensuring accurate records of interactions and actions taken.

Job Requirements:

• High School diploma or equivalent and two years of experience in employee benefits administration.
• Willingness to take insurance licenses in Life and Health test.
• Previous experience working in a small office environment.
• Strong grasp of grammar, effective communication and organizational skills.

Equal Opportunity Employer