Job Details

Job Opportunity at Highmark Inc.

HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve. This job turns data into information, information into insight, and insight into business decisions. More specifically, this job drives and supports all activities related to collecting, analyzing, and reporting on the Organization's key performance indicators including developing dashboards, scorecards, forecasting, trending, tracking results, and executive presentations for the purposes of supporting operational excellence, management intelligence for effective decision-making, and overall tracking of organizational performance. Consults with cross-functional enterprise groups and levels to identify data and analytical needs, conduct analyses, review analyses and findings with leadership, facilitate related process/data improvement efforts and develop executive level presentations. Prepares similar intelligence for customers and interacts with customers as such.

Essential Responsibilities:

• Work with various internal departments to collect source data, on a regular basis and as needed. Design and build analyses/trending/forecasting reports using Excel or other technology. Publish metrics dashboards and executive presentations.
• Identify, analyze, and interpret trends or patterns in complex data sets.
• Develop processes, tools, and templates to enable efficient, accurate, and standardized data analyses and related deliverables; leverages automation to greatest extent possible.
• Ensure consistency and accuracy of information and reporting by identifying issues and fluctuations with core metrics/KPIs, facilitates changes, research questions, participate and/or lead process and data improvement efforts.
• Maintain effective communication with internal organizations, external vendors/partners and internal staff. Structure and present complex subjects in a meaningful and comprehensible manner.
• Develop work plans to meet deadlines, accurately estimate completion dates and communicate status.
• Work closely with management to prioritize business and information needs.
• Other duties as assigned or requested.

Education:

• Minimum: Bachelor's Degree in Math, Computer Science, Quantitative Business Analysis, or closely related field.
• Preferred: Master's Degree in Information Technology, Mathematics/Statistics, or Operations Research.

Experience:

• Minimum: 3 - 5 years of relevant, progressive experience.
• Preferred: Experience in project management.

Skills:

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Problem solving capabilities, critical thinker, able to investigate root causes and recommend solutions.
• Proficient to master level with Microsoft Office products including Excel, Power Point, Word, and Access.
• Basic understanding of SQL / querying capabilities.
• Experience with end-user reporting tools.
• Familiarity with the Software Development Lifecycle Process.
• Strong written and verbal communication skills.
• Strong analytical skills.
• Effective participation in team-based work.
• Additional competencies: Energetic, Adaptability, Results-Oriented and Data Driven, Communication (written & oral).

Language (Other than English): None

Travel Requirement: 0% - 25%

Physical. Mental Demands and Working Conditions:

• Position Type: Office-Based Teaches/trains others regularly Rarely
• Travel regularly from the office to various work sites or from site-to-site: Never
• Works primarily out-of-the office selling products/services (sales employees): Never
• Physical work site required: Yes
• Lifting: up to 10 pounds Occasionally
• Lifting: 10 to 25 pounds Rarely
• Lifting: 25 to 50 pounds Never

Compliance Requirement:

This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum: $50,200.00 Pay Range Maximum: $91,200.00 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ...@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J263131