Job Details

Hawaii State FCU is looking for hardworking individuals who want a great work-life balance, and a great work environment.

-Voted Hawaii's Best Places to Work 2024

-Voted Hawaii's Best - Best Financial Credit Union 2024 (Star Advertiser)

Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union (HSFCU)! We're more than just a financial institution; we're a family that believes in being "Always Right By You."

Overview:

Hawaii State Federal Credit Union is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together.

Hawaii State Federal Credit Union (HSFCU) offers a dynamic and supportive work environment where employees can thrive both personally and professionally.

Position Summary

Supports daily servicing functions for consumer loan products, including vehicle, unsecured loans, and lines of credit. Provides quality control oversight for the onboarding of HELOCs, secured loans and lines of credit, and ensures the integrity of collateral insurance tracking. Monitors daily reports for data integrity and operational risk, recommends improvements, and supports change management activities related to product updates and mergers. Serves as a subject matter expert for Consumer Loan Servicing and provides guidance and support to team members to ensure compliance, service excellence, and operational efficiency. Provides operational support and serves as a point of coordination in the absence of the Department Manager, ensuring continuity in task execution and issue resolution.

Qualifications/Experience

• 2-4 years of experience in consumer loan servicing with progressive responsibilities, including leadership or supervisory responsibilities.
• In-depth understanding of consumer loan servicing operations including vehicle, unsecured, and line of credit products.
• Knowledge of secured loans, HELOCs, and collateral insurance tracking.
• Familiarity with federal regulations affecting loan servicing.
• Demonstrated ability to lead, supervise, and develop staff.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and analytical skills; attention to detail.
• Ability to manage multiple tasks, deadlines, and priorities.
• Effective written and verbal communication skills.
• Ability to exercise sound judgment and handle complex issues with minimal supervision.
• Able to conduct staff training and assist with technical and procedural updates.

Salary Range

• Minimum - $47,980
• Maximum - $76,769

Benefits:

• Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
• Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
• Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days.
• Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions.
• Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
• Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
• Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
• Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
• Work Environment: HSFCU's modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
• Employee Testimonials: Employees appreciate the supportive environment where everyone's voice is heard and valued. The credit union has been recognized as one of Hawaii's best places to work for over 12 years.

Hawaii State FCU is looking for hardworking individuals who want a great work-life balance, and a great work environment.

-Voted Hawaii's Best Places to Work 2024

-Voted Hawaii's Best - Best Financial Credit Union 2024 (Star Advertiser)

Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union (HSFCU)! We're more than just a financial institution; we're a family that believes in being "Always Right By You."

Overview:

Hawaii State Federal Credit Union is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together.

Hawaii State Federal Credit Union (HSFCU) offers a dynamic and supportive work environment where employees can thrive both personally and professionally.

Position Summary

Supports daily servicing functions for consumer loan products, including vehicle, unsecured loans, and lines of credit. Provides quality control oversight for the onboarding of HELOCs, secured loans and lines of credit, and ensures the integrity of collateral insurance tracking. Monitors daily reports for data integrity and operational risk, recommends improvements, and supports change management activities related to product updates and mergers. Serves as a subject matter expert for Consumer Loan Servicing and provides guidance and support to team members to ensure compliance, service excellence, and operational efficiency. Provides operational support and serves as a point of coordination in the absence of the Department Manager, ensuring continuity in task execution and issue resolution.

Qualifications/Experience

• 2-4 years of experience in consumer loan servicing with progressive responsibilities, including leadership or supervisory responsibilities.
• In-depth understanding of consumer loan servicing operations including vehicle, unsecured, and line of credit products.
• Knowledge of secured loans, HELOCs, and collateral insurance tracking.
• Familiarity with federal regulations affecting loan servicing.
• Demonstrated ability to lead, supervise, and develop staff.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and analytical skills; attention to detail.
• Ability to manage multiple tasks, deadlines, and priorities.
• Effective written and verbal communication skills.
• Ability to exercise sound judgment and handle complex issues with minimal supervision.
• Able to conduct staff training and assist with technical and procedural updates.

Salary Range

• Minimum - $47,980
• Maximum - $76,769

Benefits:

• Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
• Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees.
• Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days.
• Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions.
• Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement.
• Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
• Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
• Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities.
• Work Environment: HSFCU's modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere.
• Employee Testimonials: Employees appreciate the supportive environment where everyone's voice is heard and valued. The credit union has been recognized as one of Hawaii's best places to work for over 12 years.