Job Details

Overview

LMHP Licensed Mental Health Counselor/Professional - Crisis & Triage Management. Work as part of a team in the Crisis and Triage Advice Line to provide telephonic triage, screening and crisis intervention for members seeking behavioral health services. Provide ambulatory behavioral health services including evaluation, diagnosis, treatment planning, case management and psychotherapeutic intervention provided to individuals, families, groups and/or Intensive Outpatient Programs.

Responsibilities

• Work as part of a team in the Crisis and Triage Advice Line to provide telephonic triage and screening for members requesting behavioral health services, ensuring the appropriate level of care, including scheduling appointments and/or referring to external providers when necessary.
• Coordinate admissions and discharges for members requiring psychiatric admissions, including contact with Emergency Rooms, Courts, 911 operators, Police, and other emergency contacts.
• Coordinate crisis management, including welfare checks and emergency hospital admissions.
• Provide follow-up for post-hospital and ER discharges.
• Determine urgency of member needs and render appropriate therapeutic actions, including crisis intervention, coordination of care, and coordination of psychiatric admissions with psychiatrists, nurse practitioners, and/or psychologists.
• Participate in collaborative consultations with physicians and interdisciplinary clinical team members to support assessments and decision making. Review difficult cases or quality assurance concerns with the clinical team. Act as consultant to team members and others in the organization. Participate in clinical team meetings, departmental planning, and quality management activities.
• Provide psychotherapy and counseling for individuals, families, groups and/or Intensive Outpatient Programs for members with mental health and dual disorders, including crisis intervention, brief therapy, skills training, supportive therapy, stress management, addictions counseling and family therapy as needed.
• Demonstrate clinical competency in a variety of evidence-based treatment modalities for individual, family, couples, and group therapy.
• Assess, identify, and treat across developmental stages.
• Conduct diagnostic evaluations using DSM as needed and determine the appropriate level of care according to clinical needs.
• Provide information and resources to members with mental health and dual disorders. Be knowledgeable of KP and community resources. Provide clinical consultation in an integrated health care environment regarding family interactions, sociocultural determinants, and community resources.
• May participate in KP-sponsored research, collect and record data related to identification and treatment of behavioral and interpersonal problems of members. Propose interventions and resolutions.
• Maintain high level of clinical expertise, stay informed on current clinical conditions, methods, medications, frameworks, and interventions; utilize best practices in delivering behavioral health crisis services with evidence-based interventions.
• Maintain written medical records of services rendered, including crisis intervention, screening, triages, collateral contacts, evaluations, and therapy.
• Participate in clinical team meetings, departmental planning, and quality management activities. Comply with organizational, departmental, state/federal guidelines and all regulatory agency policies and procedures. Adhere to mandated guidelines for patient clinical care and licensure. Other clinical duties as assigned.

Experience & Education

• Minimum qualifications: Minimum of three (3) years of post-degree clinical experience.
• Education: Masters Degree in Marriage and Family Therapy, clinical counseling, or allied field related to the practice of mental health counseling from an accredited college or university.
• Licensure & Certification: Licensed Marriage and Family Therapist (Hawaii) OR Mental Health Counselor License (Hawaii); National Provider Identifier required at hire; Basic Life Support required at hire from American Heart Association.

Additional Requirements

• Experience in brief triage assessment of a variety of Mental Health and Substance Use disorders.
• Experience in providing evidence-based treatment including individual, group therapy, intensive outpatient treatment, and/or partial hospitalization programs for children and/or adults, including those with serious/chronic mental illness.
• Documentation knowledge according to national accreditation guidelines.
• Experience in assessments and diagnostic evaluations using the DSM. Knowledge of adaptability, change management, conflict resolution, decision making, group process facilitation, interpersonal relations, problem solving, quality management, teamwork and written communication.
• Taxonomy code required at time of hire. Successful completion of credentialing process upon hire.

Preferred Qualifications

• Knowledge of documentation according to national accreditation guidelines.
• Experience in risk assessment and crisis interventions with a range of mental health disorders; on-call or crisis line experience is a plus.
• Experience in triaging and screening for appropriate level of care.

Seniorities & Employment

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care

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