Job Details

Overview

Hyatt Centric Waikiki Beach, located off Kuhio Ave in the heart of Waikiki, is seeking a Guest Service Agent/Front Office Agent to join our Front Office team. The Centric brand encourages exploration of the destination. Our 230 modern, luxuriously appointed guest rooms and suites are the best home base for visitors as they seek out adventure in paradise. Our guests stay here and go everywhere. You'll be the face of Hyatt as a Guest Service Agent. The role involves guest registration and communicating hotel services and promotions. Other duties may include processing forms of payment and responding to guest inquiries. Previous Front Office experience preferred. The hourly range for this position is $24.34 - $30.43. The candidate for this role must have open availability and be available to work a flexible schedule.

Responsibilities

• Guest registration and communication of hotel services and promotions
• Processing forms of payment and responding to guest inquiries
• Be the face of Hyatt as a Guest Service Agent
• Provide casual conversation and contribute to a positive guest experience

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment
• Previous Front Office experience preferred
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Able to work AM & PM

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

Hyatt Regency Waikiki is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.