Job Details

On Call Front Desk Receptionist

The Four Seasons Resort O'ahu at Ko Olina is looking for an On Call Front Desk Receptionist who has a passion for excellence and the spirit of aloha.

The Front Desk Receptionist reports to the Front Desk Management team and is responsible for seamless registration and cashiering service for our guests. The individual must be able to handle various guest requests, inquiries, and issues, and be responsible for the follow up of such circumstances.

We are looking for an energetic, experienced customer service professional with excellent phone and interpersonal skills, ability to multitask, have a passion for service and hospitality. Applicants will be a willing team player, comfortable with computer systems including Opera and willing to accept assignments on as need basis, in order to promote team work. Flexibility to work early mornings, evenings, weekends and holidays.

Hourly Rate: $32.07

Responsibilities

• Responsible for the seamless registration and cashiering service for our guests.
• Ensure a complete and accurate folio.
• Assist with reservations and Concierge on an as needed basis to ensure a seamless guest experience.

Preferred Qualifications and Skills

• Candidate must be fluent in English, both verbal and written.
• Japanese language skills are preferred.
• Excellent communication and organization skills
• Previous customer experience and ability to work effectively under pressure
• Service Passion
• Requires attention to detail and problem solving skills
• Successful candidates must possess legal work authorization in the United States.

Four Seasons Resort O'ahu at Ko Olina balances a classic Hawaiian style with one-of-a-kind luxury. Chic and light-filled with vast ocean views, our 371 accommodations provide a personal sanctuary in this all-encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort's own beach. They are also able to play tennis and golf, then relax in the Spa wrapped in the effortless elegance of Four Seasons.

Four Seasons can offer what many hospitality professionals dream of an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.

We look forward to receiving your application! Mahalo!