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Pre-Encounter Representative III - Patient Access Mgmt_QHS (Call-In, Shift Varies)

  2025-08-27     The Queens Health Systems     Honolulu,HI  
Description:

Responsible for performing pre-registration and insurance verification functions, as assigned. - Provides general and specific information to hospital users, patients, families and physician offices. - Ensures that patients meet financial requirements. - Fosters positive relationships with patients to provide quality service in a pleasant, professional, and timely manner, while being sensitive to guest services. - Communicates effectively to service delivery areas to maximize patient flow and customer service. II. TYPICAL PHYSICAL DEMANDS: - Seeing, hearing, speaking, finger dexterity. - Frequent: sitting. - Infrequent: walking, stooping/bending, reaching at and below shoulder level. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. - Work pace varies and is frequently stressful. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/ CERTIFICATION AND LICENSURE: - High school diploma or equivalent. B. EXPERIENCE: - One (1) year clerical or customer ...Patient Access, Representative, Shift, Counter, Patient, Healthcare


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