Job Details

This position supports Bank products or services within a business unit, in the execution of operating activities at the highest level of complexity. Responsible for reviewing processes, analyzing and resolving more advanced documentation or servicing issues that may arise. Implements enhancements to systems or processes in order to improve workflow. Ensures client satisfaction through the handling, processing, and servicing of escalated requests. May provide a leadership role for the work group through knowledge in the area of specialization. Responsibilities Account Servicing - Performs complex data entry, processing, and documentation. Ensures accuracy and compliance with all rules and regulations. Operations - Performs advanced operational tasks, manages vendor and associate inquiries. May lead team in direction and success of daily activities. Business Expertise - Acts as a resource in area of work. Performs process troubleshooting for both internal and external parties. May assis...Support Specialist, Business, Support, Banking, Senior, Customer Service, Technology