Job Details

Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guests original order; transport items to the guestroom in a timely manner to ensure proper food quality. Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each items, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards. Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals. Maintain organization and discipline in completing overnight task list, p...Room Service, Server, Overnight, Service, Hotel