Job Details

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• 100% full coverage of healthcare for you and your eligible dependents
• Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

Assist in the daily operations of one or more of the following highly themed Merchandise locations at Aulani, A Disney Resort & Spa. Apply to this position to be considered for a Merchandise Cast Member!

Kālepa's Store - Located near the lobby, this is a convenient place for our guests to purchase groceries, sundries, and vacation essentials for the whole 'ohana. Merchandise at this location features artisanal island delights that tell the story of Aulani Resort and its celebration of Hawaiian culture.

Hale Manu - Located near the lobby, this upscale boutique allows guests to discover high-end fashion and island flair. From authentic Hawaiian-made products and gifts to jewelry and designer sunglasses, our guests are bound to leave with something luxurious.

The Lava Shack - This convenient poolside shop offers swimwear, beach toys, snacks, beverages, and more.

Special Events, Pop-Up Locations & Carts - Whether vending merchandise outside on the beach, setting up and breaking down "Pop-Up" locations, or interacting with our guests during 'Ohana Movie Nights, these mobile shops bring magic to our guests!

Responsibilities include enhancing the guest experience through product awareness, proactive selling, and a positive demeanor. Be prepared to work indoors and outdoors supporting retail locations or merchandise carts.

• Guest Service - Proactively approach guests, offer options, and increase revenue opportunities.
• Greeter - Greet and thank guests, assist with directions, event schedules, samples, and information.
• Retail Agent - Process transactions following POS procedures; some locations may involve selling bottled liquor.
• Pin Trader/Hat/Leather Personalization - Share pin trading knowledge, embroider guest names, and engrave leather items.
• Grocery Delivery - Deliver groceries to guest rooms throughout the resort.
• Stock Receiver - Unload and process products, meet productivity standards, and maintain visual standards.
• Stock Runner - Straighten and detail products, identify out-of-stock items, and fulfill product needs efficiently.

Basic Qualifications include following cash handling procedures, adhering to loss prevention, and possibly working in specialized areas with additional training.

Preferred qualifications include basic math skills, sales experience, and knowledge of Hawaiian/Japanese languages.

Schedule availability requires being available all weekends and holidays, with up to 40 hours per week during training.

To apply, complete the employment application fully after clicking "Apply for this job." The pay rate is $27.02 per hour, with potential benefits such as medical and financial benefits depending on the position.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Marketing and Sales

Industries

• Tourism and Hospitality