Job Details

Build your best future with the Johnson Controls team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine building performance to serve people, places, and the planet. Join a winning team that supports your growth! Our teams are positioned to support many industries worldwide, offering opportunities for meaningful service work and learning. We prioritize our employees' physical, financial, and emotional wellbeing. Become part of the Johnson Controls family and thrive in an empowering culture where your voice and ideas matter – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary
• Incentive programs for referral leads and quoting service agreements or L&M, with up to 6% payout of sales
• Paid vacation, holidays, and sick time – 10 days of vacation in the first year
• Comprehensive benefits including 401K, medical, dental, and vision – available from day one
• Collaborative team environment
• Commitment to safety through our Zero Harm policy
• Check us out!:

What you will do

Assist Construction and Project Managers with coordination, documentation, and equipment ordering for fire alarm, suppression, and sprinkler projects. Handle general office duties as assigned.

How you will do it

• Support project operations by uploading and maintaining project data via Job Design/BBI
• Monitor the status of small projects (fire alarm, suppression, sprinkler)
• Communicate with customers and sales reps regarding material and labor requirements
• Ensure engineering meets customer expectations
• Coordinate with TIS supervisor and/or construction manager on labor needs
• Order equipment and ensure timely delivery to customers

• Report project status to department managers
• Process change orders, release equipment, manage files, and handle warranties and insurance certificates
• Assist with billing, including compiling backups like payroll and work tickets
• Handle customer and contract disputes as needed
• Coordinate equipment delivery to job sites

• Coordinate delivery of close-out documents
• Create purchase orders for subcontractors
• Verify project schedules and attend progress meetings
• Track RFIs, change orders, and other documentation

• Follow up with sales regarding project bookings and job releases
• Assist with Accounts Receivable processes
• Act as a liaison between OTC, District, and customers as directed
• Support dispute resolution and communicate with customers when necessary

What we look for

Required

• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Knowledge of ACE, OASys, and Job Cost Systems
• Valid driver's license with a good driving record

• High School diploma or equivalent
• Ability to multitask and meet deadlines
• Excellent communication skills
• Organized, detail-oriented, and self-motivated
• Pass pre-employment background check and drug screen

Preferred

• Associate's Degree preferred
• 3-5 years of related experience
• Experience in high-volume customer service
• Electrical/construction industry experience is a plus

HIRING HOURLY RANGE: $28.00 to $38.00, based on qualifications. For more details, visit our benefits page at Johnson Controls Careers.

#TechHiring

Johnson Controls is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, veteran status, genetic information, sexual orientation, gender identity, disability, or other protected characteristics. For more information, visit EEO is the Law. If you require accommodations during the application process, please visit here.