Job Details

CIS Housing Navigator – Oahu

Support Recovery. Connect Communities. Change Lives with Mental Health Kokua.

Are you passionate about helping individuals with serious mental health conditions secure and maintain stable housing? Mental Health Kokua (MHK) is seeking a CIS Housing Navigator to join our Oahu team. In this pivotal role, you'll deliver outreach and housing navigation services, connect clients with essential community resources, and serve as a trusted advocate on their path to recovery and long-term stability.

CIS Housing Navigator Responsibilities

• Manage a caseload of approximately 15 clients receiving housing navigation support
• Meet with each client at least four times per month to identify goals and reduce placement barriers
• Build and maintain strong relationships with landlords, property managers, and housing programs
• Assist with housing applications, lease paperwork, and preparing for move-in (ID, transportation, and household needs)
• Support clients in budgeting, understanding lease responsibilities, and maintaining housing stability
• Apply motivational interviewing and harm reduction strategies to encourage ongoing engagement
• Collaborate with case managers, community mental health providers, and the Continuum of Care (CoC)
• Accurately document all services in HMIS and NextStep within required timeframes
• Track and report on housing placements, retention outcomes, and program performance
• Educate clients on tenant rights and responsibilities, and connect them to local support resources

CIS Housing Navigator Qualifications:

Minimum:

• High school diploma or equivalent
• At least three (3) years of experience in human services, case management, or housing support

Preferred:

• Bachelor's degree in Social Work, Psychology, Human Services, or related field
• Experience supporting individuals with behavioral health needs or housing insecurity
• Familiarity with HUD housing programs, landlord engagement strategies, and HMIS data entry

Skills & Attributes

• Strong interpersonal, communication, and negotiation skills
• Ability to build trust with clients and advocate effectively with landlords
• Understanding of tenant rights, housing barriers, and local housing market trends
• Comfortable working independently in community-based settings
• Proficiency in Microsoft Office and case documentation systems

Additional Requirements

• Criminal background clearance
• Drug and alcohol screening
• Valid Hawaiʻi driver's license and clean driving record
• CPR & First Aid certification
• Two-step TB clearance or chest X-ray
• Reliable vehicle with current registration, inspection, and insurance

Benefits of Joining MHK

• Medical & Vision Insurance (UHA or Kaiser)
• Dental Insurance (HDS)
• Supplemental Insurance (Aflac)
• Pet Insurance
• 403B Retirement Plan
• Identity Theft, Legal Protection & Online Security Plans
• Paid Leave & Holiday Pay
• Public Service Loan Forgiveness (PSLF) eligibility as a 501(c)(3) nonprofit employer

Why Choose MHK?

At Mental Health Kokua, we believe in Opportunities to Begin Again. As a Housing Navigator, you'll be part of a compassionate, mission-driven team that helps individuals move forward with hope, stability, and self-sufficiency.

Start a career where compassion meets impact. Apply now and help others begin again!