Job Details

JOB SUMMARY:

Responsible for working with our clients to successfully execute and complete projects and manage accounts as assigned. This requires a strong ability to lead, manage and take initiative while handling multiple aspects of different projects.

RESPONSIBILITIES :

• Organize and lead a project team both on the phone and in person.
• Manage and support clients and service providers on multiple projects.
• Utilizes established processes and procedures to track, manage and complete projects within scope.
• Ability to work with and manage different client needs and personalities.
• Responsible to lead project team meetings to set the goals, review progress, problems, etc.
• Responsible for resolution of problems through appropriate channels.
• Problem solve and trouble shoot as things arise while maintaining client relations.
• Able to make decisions on your own that are in the best interest of our company and client.
• Constantly learn and educate yourself on system flow and process and be able to find information quickly as a result.
• Provides an after project report to Senior Management at the end of each project.
• Interacts with other project leaders, teams, and departments to meet delivery requirements.
• Works with project team for the continuous improvement of processes and procedures.

General Requirements:

• Self-motivation with organizational skills, independent judgment and problem-solving capability.
• Initiative, ingenuity, and judgment to set priorities, plan, make decisions, and complete requirements and schedules on time.
• Must be able to multi-task and manage multiple projects at once.
• Allocates work time according to the priority of job assignments.
• Ability to communicate (verbal and written) clearly and concisely, coordinate and execute work assignment(s) independently or in a teamed environment, direct others for effective results, and remain calm in stressful situations.
• Must be able to travel, obtain a U.S. passport, and pass a background check (at least 50% travel and often for long periods based on project needs)
• Perform light physical work as needed on project site.
• Ability to think independently.
• Perform other miscellaneous duties as required.

EXPERIENCE:

• Service industry experience is a plus – particularly in industries where delighting the customer was central to your success.
• Preferred but not essential; A minimum of one year of related experience in project management.
• Experience in Warehousing, Inventory management, Procurement, or Logistics and Distribution is preferred but not essential.
• A strong working knowledge of Microsoft office (word, excel, etc) and WMS software is preferred.

EDUCATION:

High School diploma, College degree preferred.