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Job Details

Quality and Compliance Coordinator

  2025-08-13     Navian Hawaii     Honolulu,HI  
Description:

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Position Summary

The Quality & Compliance Coordinator supports the Quality Assurance and Performance Improvement program by assisting with data collection, report preparation, compliance training, regulatory readiness, and internal audits. This role plays a key part in ensuring the organization meets hospice regulatory standards and fosters a culture of continuous improvement.

Position Summary

The Quality & Compliance Coordinator supports the Quality Assurance and Performance Improvement program by assisting with data collection, report preparation, compliance training, regulatory readiness, and internal audits. This role plays a key part in ensuring the organization meets hospice regulatory standards and fosters a culture of continuous improvement.

Primary Responsibilities

Quality & Compliance Support

  • Assist in the development and maintenance of QAPI plan and initiatives.
  • Support compliance with federal, state, and accreditation standards (e.g., CHAPS, Joint Commission).
  • Help prepare for surveys and audits by maintaining organized documentation and records.
  • Assist with the management of policies and procedures.

Data & Reporting

  • Pull and compile data from various systems for quality metrics and performance dashboards.
  • Assist in analyzing trends and identifying areas for improvement.
  • Prepare and format reports for internal and external stakeholders.

Training & Education

  • Help develop and deliver compliance training materials for staff.
  • Assist with creating PowerPoint presentations and e-learning modules.
  • Track training completion and maintain training records.

Auditing & Monitoring

  • Assist in conducting internal audits of clinical documentation for accuracy, completeness, and compliance with Medicare Conditions of Participation and state regulations. (e.g., chart reviews, documentation checks) under supervision.
  • Monitor the timely completion of required documentation (e.g., care plans, visit notes)
  • Assist in follow-up and tracking of corrective action plans.
  • Maintain confidentiality and security of patient records and audit findings.

Administrative & Project Support

  • Assist with scheduling and coordination of quality initiatives, minutes, and follow up on action items.
  • Maintain organized files and databases related to quality and compliance.
  • Support special projects and initiatives as assigned.

Knowledge And Skills Requirements

  • Strong attention to detail and organizational skills.
  • Proficiency in Microsoft Office Suite (especially PowerPoint, Excel, and Word).
  • Familiarity with healthcare regulations and standards.
  • Excellent written and verbal communication skills.
  • Ability to handle sensitive information with discretion.
  • Able to work independently and multitask.

Experience And Educational Requirements

  • Associate's or Bachelor's degree in Healthcare Administration, Nursing, Public Health, or related field preferred.
  • 2-3 years of experience in a healthcare or hospice setting, preferably in quality, compliance, or training.

Working Conditions

  • Primarily working from home with occasional onsite work visits.
  • May require occasional travel to hospice sites or partner facilities.

Equipment Used

  • Operates phone system, computer (Word, Excel, Microsoft Outlook, Electronic Medical Records and related databases), calculator, copier and facsimile machines

Hours

  • Generally, Monday through Friday, 8am-4:30pm. Hours will vary based on schedule needs. However, position may require after hour work including weekends and holidays, as needed.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Strategy/Planning and Information Technology
  • Industries

    Hospitals and Health Care

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