Job Details

The Account Manager is the primary contact for clients. The Account Manager builds long-term relationships that foster client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations. Youd be responsible for Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio. Develop accurate estimates and takeoffs for both new and existing clients as needed. Ensure design and bid for proposed enhancement projects are delivered to clients in a timely manner. Generate referrals from existing client base and communicate to the Business Developer. Develop and maintain long-term relationships with clients focusing on all pertinent points of contact Develop and maintain a schedule to perform site walkthroughs during formal meetings with customers to ensure quality and service expectations are met. Lead and facilitate the resolution of client issues or concerns as needed Ensure renewals of each a...Account Manager, Operations Manager, Manager, Branch Manager, Leadership, Accounting, Account