Job Details

About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data, and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust, and transparency. People power progress. Join us as we digitally connect the world and shape the future.

The Role
The Senior User Interface Development Lead is responsible for designing, developing, and maintaining user interfaces for software solutions that ensure high network reliability, performance monitoring, and automation in telecom operations. You will take the lead in software development initiatives, collaborate with cross-functional teams, and implement innovative technologies to enhance service assurance processes. We are seeking a highly skilled engineer to architect, implement, and manage scalable solutions across our enterprise. This role will involve leading a team of engineers to design and develop user interfaces for the service assurance suite of software.

Main Responsibilities

• Design Intuitive Secure Modern UIs: Collaborate with internal clients to design, prototype, and build secure modern user interfaces for new and existing service assurance systems.
• Software Development Leadership: Drive the architecture, design, and implementation of software solutions for service assurance, ensuring scalability, security, and performance.
• Automation & AI Integration: Develop and implement automated solutions using AI/ML to enhance proactive network monitoring and incident resolution.
• System Optimization: Improve fault detection, incident management, and predictive analytics capabilities within service assurance platforms.
• Technical Strategy: Define best practices for software engineering, code quality, and system reliability within the department.
• Collaboration & Stakeholder Engagement: Work closely with operations, business teams, and engineering to align software solutions with strategic objectives.
• Data-Driven Enhancements: Leverage big data analytics, telemetry, and monitoring tools to optimize network performance.
• Security & Compliance: Ensure software solutions adhere to industry standards, cybersecurity best practices, and regulatory requirements.
• Mentorship & Leadership: Provide technical guidance to junior engineers, fostering innovation and continuous improvement.
• Cloud Infrastructure: Design and implement secure, scalable, and highly available cloud infrastructure.

What We Look For in a Candidate

• Bachelor's or Master's degree in Computer Science, Software Engineering, or related field.
• Experience with modern web UI design technologies (HTML5, CSS3, JavaScript frameworks like React, Angular, or Vue.js).
• Proficiency in UI/UX design principles, user research, wireframing, prototyping, and usability testing.
• 8+ years of experience in software development, including at least 5 years in telecom or service assurance.
• Expertise in programming languages such as Java and C++.
• Strong understanding of cloud technologies, APIs, and microservices architecture.
• Expertise in at least one or two major cloud platforms (AWS, Azure, or GCP); GCP and AWS experience preferred.
• Proficiency in scripting languages (Python, Bash, PowerShell).
• Strong understanding of networking, security, and containerization (Docker, Kubernetes).
• Certifications such as AWS Certified Solutions Architect, Azure Solutions Architect, or Google Cloud Professional Cloud Architect are a plus.
• Experience with AI, ML, automation, and predictive analytics for network optimization.
• Excellent problem-solving, communication, and leadership skills.

Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Location Based Pay Ranges: $129,639 - $172,852 in certain states; $136,121 - $181,494 in additional states; $142,603 - $190,137 in select high-cost states.

Lumen offers a comprehensive package featuring a broad range of health, life, voluntary lifestyle benefits, and other perks to enhance your physical, mental, emotional, and financial wellbeing. We provide answers to any additional questions you may have about our bonus structure as you move through the selection process.

Background Screening
If selected for a position, there will be a background screen which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements.

Equal Employment Opportunities
We are committed to providing equal employment opportunities to all individuals regardless of protected status. We do not tolerate unlawful discrimination in employment decisions.