Job Details

Build your best future with the Johnson Controls team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support many industries worldwide. You will have the opportunity to develop yourself through meaningful service work and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary
• Incentive programs for referring leads and quoting planned service agreements or L&M, with up to 6% payout of the sale value
• Paid vacation, holidays, and sick time - 10 days of vacation in the first year
• Comprehensive benefits package including 401K, medical, dental, and vision care – available from day one
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Check us out!:

What you will do

Responsibilities include assisting Construction Managers and Project Managers with coordination and documentation, ordering equipment for install base projects, and general office duties related to fire alarm, suppression, and sprinkler systems.

How you will do it

• Support operations by uploading and maintaining projects and contracts via Job Design/BBI
• Monitor status of small projects (fire alarm, suppression, sprinkler)
• Communicate with customers and sales reps regarding material and labor requirements
• Ensure required engineering is performed to meet customer expectations
• Coordinate with TIS supervisor and/or construction manager for customer labor requirements
• Order equipment and ensure timely delivery to customers

• Report project status to department managers
• Process change orders, release equipment, handle filing, Certificates of Insurance, and warranty letters
• Bill projects and compile backups such as payroll and work tickets
• Handle customer and contract disputes as needed
• Coordinate delivery of equipment to the job site

• Coordinate delivery of close-out documents
• Create purchase orders for subcontractors
• Procure and verify project schedules
• Attend work-in-progress meetings
• Track RFIs, change orders, and other documentation

• Follow up with sales regarding project bookings and releasing jobs from COE/Credit holds
• Assist with Accounts Receivable
• Act as point of contact for information sharing between OTC, District, and customers as directed
• Support dispute resolution processes
• Contact customers as necessary for DMS or other reasons

What we look for

Required

• Proficient in Microsoft Windows, Word, Excel, PowerPoint
• Knowledge of ACE, OASys, and Job Cost Systems
• Valid driver's license with a good driving record

• High School diploma or equivalent
• Ability to multitask and prioritize with strong adherence to deadlines
• Excellent verbal and written communication skills
• Organized, detail-oriented, and self-motivated
• Pass pre-employment background check and drug screening

• Positive attitude
• Punctual and accountable
• Experience dealing with customers

Preferred

• Associate's Degree preferred
• 3 to 5 years of related experience
• Experience in high-volume, customer service-oriented roles
• Electrical/construction industry experience is helpful

HIRING HOURLY RANGE: $28.00 to $38.00 (rate depends on education, experience, skills, and internal equity). This position includes a competitive benefits package. For details, visit the Employee Benefits tab on our careers page at