Job Details

Hawaii Behavioral Health is looking for an experienced, passionate Program Manager to lead a Clinical Team. The qualified Program Manager will be responsible for building and growing HBH's ABA services platform across the State of Hawaii, while managing a team of clinical professionals. The Program Manager plays a critical leadership role, responsible for the seamless day-to-day operations of the ABA Department. This includes effective quality assurance and compliance, building and retaining a high-quality staff, referral development, stakeholder satisfaction, process management, and ensuring a responsive and client-centered experience throughout the care journey. This position is ideal for a dynamic and self-motivated leader who thrives in a fast-paced, mission-driven environment. Care that changes lives - Come join the journey.

At Hawaii Behavioral Health, we believe each child and individual has a special gift to offer, each family has its own unique strength to build upon, and each person who struggles with emotional or mental health challenges can find hope for a better life. Our legacy evolves each and every day as we work together as a team in the lives of the children, individuals, and families we serve.

"A'ohe hana nui ka alu'ia" No task is too big when done together...

Our History: Hawaii Behavioral Health was created in 1993 to meet the needs of Hawaii's children, adults, and families.

Our Mission: To improve the health and well-being of the clients we serve and their families by demonstrating excellence in delivery of social, education, and behavioral health services. Our team of dedicated staff lives our mission.

Our Vision: To develop a system of integrated services to meet the needs of Hawaii through innovative, culturally relevant, and best practices.

Our Values: Dedication, Excellence, Fortitude, Compassion, Individual & Family Centered, Empowerment

Duties/Responsibilities:

• Oversee day-to-day operations of the ABA Program.
• Responsible for program economic viability and growth by developing and conducting performance improvement activities within the program.
• Formalize all ABA program's operations, document structure, and writing standards.
• Assess and monitor for appropriate recommendations and contract utilization.
• Identify and develop areas of growth and service expansion.
• Collaborate with admin team on measurable financial objectives and meet quarterly goals.
• Help with recruiting, rapidly build, and retain a high-quality staff.
• Proactively monitor staff coverage and resolve scheduling gaps or conflicts in real time.
• Optimize staff utilization to balance operational efficiency with high levels of client and employee satisfaction.
• Structure and monitor trainings for RBT's and BCBA's.
• Training and oversight of all ABA Program Coordinators.
• Ensure training procedures and schedules are maintained for staff.
• Update and conduct performance reviews for ABA program coordinators.
• Collaborate with the administrative team to ensure effective implementation of policies and procedures.
• Collaborate with staff, parents, referral sources and other personnel working with clients.
• Maintain quick turnaround times to minimize delays in care.
• Collaborate with community partners and attend Community outreach events.
• Provide administrative input for individual and group supervision to HBH staff working with the Department of Education and Private Insurance as needed.

Required Skills/Abilities:

• Bachelor's degree from a nationally accredited university or number of years of experience equivalent
• +2 years of management and operations experience
• Exceptionally organized and process-driven, with strong follow-through
• Excellent communication and problem-solving skills
• Proficiency in Microsoft Office suite
• Experience with Central Reach platform system a plus
• Experience in ABA industry a plus

Essential Duties:

• Stand or sit for extended periods of time.
• Utilize computer, cell phone or desk phone, and scanner/printer.
• Proofread documents for accuracy.
• Utilize consistent and professional interpersonal and communication skills with clients, outside agency staff, and HBH staff.

Compensation & Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Career development and opportunities

About Hawaii Behavioral Health:

Hawaii Behavioral Health was founded in 1993 to serve Hawaii's youth and families through behavioral, educational, and social health services. Our service has expanded over the years to include paraprofessional support, behavioral health intervention, early intervention programs, psychological assessments, individual and family therapy, intensive home-based services, therapeutic foster care, and parent training. Our team of professionals remains dedicated to providing the highest quality of service for nurturing a child emotionally, intellectually, physically, and spiritually. Join our team and further our mission to improve the health and well-being of children and families in Hawaii.

Hawaii Behavioral Health is an Equal Opportunity Employer. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

HBH staff are committed to cultural competence. Cultural competence is the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, ability statuses, and faiths or religions in a manner that recognizes, affirms, and values the work of individuals, families, tribes, and communities, and protects and preserves the dignity of each. Cultural competence is a continuous process of learning about the differences of others and integrating their unique strengths and perspectives into our lives.

Company website: www.hibh.org