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Job Details

Room Service Waithelp (On-Call)

  2025-08-03     The Kahala Hotel and Resort     Honolulu,HI  
Description:

Description

This is an ON-Call Position

Pay Range ($14.00-$15.50 / hourly compensation)

Basic Job Function: To deliver and serve food and/or beverage items in a friendly, courteous and timely manner resulting in guest satisfaction

Essential Functions:

  • Carries trays up to 30 lbs. or pushes wheeled carts to deliver room service orders to guests in a friendly and courteous manner to ensure guest satisfaction. May also serve orders in guest rooms. After set up, presents tallied check to guest.
  • Sets up room service trays and tables, according to prescribed standards, in anticipation of incoming orders.
  • Retrieves check from order taker and places order with kitchen. When picking up food, visually inspects order to ensure completeness, i.e., all food, beverages, alcoholic beverages, and all condiments.
  • Retrieves room service equipment from guest floors, service elevator, foyers and public areas, lifting, loading and carrying trays weighing up to 30 lbs., or pushing wheeled carts to sort items at ware wash area.
  • Cleans tables and trays, being careful not to break or damage any tableware. Returns condiments and other equipment to proper storage areas.
  • Prepares complimentary fruit baskets or other amenities and delivers to guest rooms.
Must be available AM, PM , Swing and Graveyard shifts at least 1 weekend day and 2 week days out of the week.

Position Requirements

Education/Training Requirements:
  • High School Diploma or General Education Diploma preferred.
Experience/Skill Requirements:
  • Six (6) months waithelp experience preferred.
Licenses/Certifications:
  • Certification of tuberculosis clearance required.
  • CPR and Standard First Aid Certification preferred.
  • Hawaii State Liquor Commission (yellow) Card required.


Full-Time/Part-Time
On-Call

Shift
Various Shifts

Position
Room Service Waithelp

Number of Openings
2

Exempt/Non-Exempt
Non-Exempt

Req Number
ROO-25-00001

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.


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