Job Details

Job Opportunity

This position is fully in-person on Oahu. Handle inbound phone calls from customers and employees. Answer inquiries by providing information and conducting research. Resolve problems by exploring solutions and researching issues. Dispatch appropriate emergency services as needed. Monitor video feeds. Document events accurately for records. Additional skills and qualifications include: call center experience preferred, previous customer service experience required, dependable, reliable, and trustworthy, people-oriented, adaptable and flexible, and detail-oriented.

Schedule: Requires 7 days/week and holiday availability. Full time position only. Shift options include: 8am-4:30pm, 2pm-10:30pm, and 10pm-6:30am. Pay and benefits: The pay range for this position is $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include: medical, dental & vision, critical illness, accident, and hospital, 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, employee assistance program, and time off/leave (PTO, vacation or sick leave).

Workplace type: This is a fully onsite position in Honolulu, HI. Application deadline: This position is anticipated to close on Aug 6, 2025.