Job Details

Sales and Service Excellence: Owns ensuring delivery of memorable customer experiences and client satisfaction in the Print Department. Ensure the execution of Office Depot, Inc. selling techniques and sales training in print and across the store. Drives a sales-focused environment through the training and development of all associates, inclusive of print. Act as a role model for delivering exceptional customer service and product expertise. Leadership and Team Development: Provide guidance, direction, and ongoing training to all associates to ensure an understanding of print processes and selling techniques. Facilitate training sessions on the business model and the holistic service offering for clients/customers. Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty. Regularly exercises independent judgment when providing input on assessing store associates' performance, certification(s), and competencies. Other duties as...Manager, Retail, Customer Experience, Operations, Associate, Skills