Job Details

[Customer Support / Remote] - Anywhere in U.S. / $46K per year / Medical, dental & vision / 401k / PTO / Home office reimbursement - As a Customer Service Coordinator at Partners In Health, you will: Respond tactfully, accurately, and in a timely manner to all incoming supporter and public inquiries and requests received through the donor support phone line and Zendesk; Triage questions and requests outside of the department to the appropriate team/staff member; Troubleshoot donor issues and complaints with diplomacy and a solutions-focused mindset; Record appropriate notes, coding, or follow up in Salesforce database; Support donor stewardship projects...Hiring Immediately >>