Job Details

Salary: See Position Description
Location : Honolulu, HI
Job Type: Full-Time Permanent
Job Number: 2025-01595
Department: Information Technology Services System
Division: Academic Technologies
Opening Date: 07/23/2025
Closing Date: 8/6/2025 11:59 PM Hawaii
Position Number:: #80062
Description
Title: IT Specialist, Senior / Instructional Technology Manager

Position Number: 0080062

Hiring Unit: Administration, Info Tec Svc, Academic Technologies

Location: UH System Offices, Manoa Campus

Date Posted: July 23, 2025

Closing Date: August 6, 2025

Band: C

Salary: salary schedules and placement information

Full Time/Part Time: Full Time

Month: 11-month

Temporary/Permanent: Permanent
DUTIES & RESPONSIBILITIES ( *denotes essential functions):

• *Manages and supervises professional/technical staff assigned to the Instructional Technology team within Academic Technologies.
• *Functions as a subject matter expert in single instance, multi-tenant technical integration of various educational technology solutions.
• *Assumes leadership for implementation of new policies and directions in the area of centralized and distributed LAN technology use, as they relate to instruction.
• *Assists the Information Technology Services' (ITS) management team in the development of policies and direction relating to University technology use for instruction.
• Prepares written documentation, procedures and standards to assist users in utilization of the application of instructional technology to their needs in accordance with support policies and procedures.
• *Reviews, analyzes, and plans for the integration of UH system-wide educational technology solutions in support of instruction, all web-enhanced learning activities and research, including assessment of the need for new hardware, software, and technologies.
• *Collaborates with other internal and external entities to assure successful implementation of new ITS initiatives.
• *Develops detailed contract specifications for equipment and program products that supports instruction.
• *Plans, designs, and coordinates programs and activities to provide technical assistance for system wide educational technology solutions. Troubleshoots and resolves exceptionally complex technical problems.
• *Monitors upcoming enterprise educational technology solutions updates, and makes recommendations regarding implementation strategies.
• *Develops and conducts system-wide training seminars and sessions on use of UH technology, policies, support, and other topics as appropriate for UH faculty, staff and students.
• *Provides system analysis and project planning expertise with evaluation and selection of appropriate computer hardware/software for instructional computing problems to departments, organizations, and campuses.
• *Keeps current on rapid developments and emerging technologies by researching articles, attending classes, presentations, conferences and seminars.
• *Facilitate and manage the University's customized on-premise storage and streaming solution for online conference recordings.
• *Functions as lead on design, implementation and maintenance of IT systems, providing systemwide live-streaming and video-on-demand services.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

1. Possession of a pertinent baccalaureate educational degree in Instructional Technology, Information Technology, Computer Science or related field and 7 years of progressively responsible professional information technology experience with responsibilities for instructional technology solutions, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
2. Advanced and comprehensive knowledge and understanding of a wide range of developing and emerging information technology concepts, principles and methodologies of the web enhanced and online learning.
3. Comprehensive knowledge and understanding of a wide range of interactive and integrated technology, systems, hardware and software associated with instructional technology and web-enhanced learning.
4. Demonstrated ability to understand problems from a broad interactive perspective and use of reasoning to discern underlying principles and issues when problem solving, and apply creative thinking to resolve problems in new and innovative approaches.
5. Demonstrated written and verbal competence in presenting ideas, concepts and models clearly using persuasion and negotiation to build consensus and cooperation.
6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
7. For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
8. Ability to work outside normally scheduled work hours including day, night, weekend and/or holiday hours, as directed.

DESIRABLE QUALIFICATIONS

1. Thorough knowledge of Mac and PC environments including internetworking of these environments;
2. Thorough knowledge of the Internet TCP/IP client/server applications;
3. Thorough knowledge of troubleshooting procedures for hardware, software, and networks.
4. Demonstrated experience as a system administrator of D2L Brightspace learning management system in a multi-campus educational environment.

TO APPLY:

Click on the "Apply" button on the top right corner of the screen to complete an application and attached required documents.

Note: If you have not previously applied for a position using NeoGov, you will need to create an account.

Applicants must submit the following:

1. Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met,
2. Resume,
3. The names and contact information (telephone number and email addresses) of at least three (3) professional references,
4. Copies of educational transcripts are acceptable; however, original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.

Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable.

Please redact references to social security numbers and birthdate on submitted documents.

Employment may be contingent on verification of credentials and other background information, including the completion of a criminal history check.

Inquiries:
(808) ###-####,

EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit:
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: