Job Details

The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through continued education on brand and store initiatives. Role Responsibilities Customer Experience. Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program. Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued. Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community. Leadership Team Management. Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives. Participates in...Department Manager, Business Operations, Manager, Customer Experience, Assistant, Leadership, Management, Retail