Job Details

Provides work leadership and guidance to the Patient Service Representatives. Monitors work queues and assigns and coordinates work assignments to ensure optimal workflow and operational efficiencies. - Serves as a resource regarding patient access functions, including registration, cashiering and insurance verification. - Monitors the Medicaid/ Quest pending and Large Dollar work queues to ensure coverage is obtained and appropriate reimbursement from all parties is obtained. - Provides administrative support to management, including assisting with on-call rotations as needed. II. TYPICAL PHYSICAL DEMANDS: - Finger dexterity, seeing, hearing, speaking. - Constant: sitting. - Frequent: standing, walking, lifting and pushing/pulling weight up to 35 pounds, carrying usual weight of 5 pounds up to 15 pounds, reaching above, at and below shoulder level. - Occasional: climbing stairs, walking on uneven ground. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environ...Registration, Representative, ER, Service, Shift, Patient, Retail, Healthcare