Achieves and exceeds individual and branch sales and service targets through performance management of sales associates, weekly sales, and service meetings with branch staff Markets new and existing products and services, new business sales, referrals, and maintains retention of account relationships, while exceeding customer expectations and minimizing expenses Collaborates with business partners when selling financial service products based on the customers' needs and makes any necessary referrals to the appropriate specialist. Effectively maximizes employee productivity, manages staff, and establishes the best sales and service practices at the branch through leadership, coaching, training, delegating work, development, supervision, communication, assessments, and corrective action to staff. Provides exceptional customer service that concurrently promotes a sales and service culture through educating customers, guidance, and staff motivation. On a daily basis, uses working knowledge...Branch Manager, Operations Manager, Service Manager, Customer Service, Manager, Staff