Job Details

Customer Service: Deliver a welcoming and professional experience for all customers by addressing their needs promptly and courteously. Assist customers with routine inquires related to accounts, transactions, and services, ensuring a positive banking experience. Identify opportunities to educate customers on bank products and services, referring them to other team members when necessary. Resolve basic customer concerns and escalate complex issues to the appropriate branch personnel. Transaction Processing: Accurately and efficiently process customer transactions, including deposits, withdrawals, check cashing, loan payments, and money orders. Maintain a balanced cash drawer by following established cash-handling procedures. Ensure the accuracy and confidentiality of all transactions while complying with bank policies and regulations. Support branch operations by assisting with tasks such as ATM balancing, night deposits, and safe deposit box access. Identify opportunities to deepen cu...Teller, Operations Manager, Customer Service, Experience