Job Details

Turning challenges into cheers, one customer at a time! Start your rewarding career with the City and County of Honolulu today! Looking to make every customers day a little brighter with your solutions? The Honolulu Board of Water Supply is searching for positive and tactful individuals to become a key part of their team as a Customer Service Representative II! Be part of a team thats dedicated to making every customer interaction count! Duties and responsibilities of this position include, but are not limited to:Servicing water customers and the general public through face-to-face and telephone interactions by performing account actions, providing information, and resolving issues, including processing service requests (such as establishing, discontinuing, and transferring services), handling billing, collections, and credit matters, determining the need for service calls and generating work orders; Maintaining positive relations with diverse individuals, managing difficult customer...Customer Service Representative, Customer Service, Representative, Processing, Education, Operations, Retail