Job Details

Bishop & Company hiring a part-time Help Desk Technician to support a local IT company. This is a hybrid, temporary position with requiring on-site work in Kaneohe when needed. If you enjoy solving technical problems and helping people, apply today! What Youll Do Review incoming support requests and make sure theyre sent to the right IT team or resolved quickly. Answer help desk calls and gather key information from staff, such as their contact details and computer information. Help users back up important files to One. Drive, especially files saved on their desktop. Keep computers up to date by installing system updates and new or updated software. What Were Looking For At least 2 years of experience providing technical or help desk support. Strong problem-solving skills and the ability to fix technical issues efficiently. Clear and professional communication skills, both spoken and written. A friendly and helpful attitude when working with people at all levels of technical ability...Night Shift, Help Desk, Help, Part-Time, Night, Shift, Retail, Staffing