Job Details

What you'll be doing? We are looking for a proactive and dynamic people manager to join as our Team Lead, Sales. You will be the primary conduit between the Product Sales Manager, the Regional merchant team, the product brands and the customers. You will supervise, mentor and develop a cross-functional sales team, and foster a service environment to create the luxury service experience for our customers. You will demonstrate the ability to lead and role model our highest standard of service quality. Enhance Selling and the Customer Experience Assist the Product Sales Manager(PSM) to drive sales; work with the PSM on ways to increase team productivity Partner with the Platinum Services team to enhance the customer experience Team Management Ensure your team has clear goals and objectives which remain focused on the customer experience and productivity targets Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage Liaise with the Assistant...Team Lead, Supervisor, Customer Experience, Product Sales, Sales, Sales Manager, Retail