( - denotes essential functions): - Provides technical advice and assists in problem resolution with internal Academic Development Technology (ADT) staff for software production management and maintenance. - Under the guidance of higher level professionals, assists in the creation, development, customization and design of all new departmental system application software. - Assists in problem resolution and technical support, and trains end-users in the navigation of registration, scholarship and report management software. - Works with the software development team to identify and implement ongoing improvements to projects based on strategic initiatives. - Monitors and provides feedback on the consistency of web design parameters in applications, style guides and visual standards to meet web standards for higher education. - Processes and utilizes functional and technical feedback for departmental web applications in a timely manner, to ensure data is displayed accurately and software ...Specialist, IT, Information Technology, Software, Technical Support, Development