Job Details

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C's – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

First Hawaiian Bank is currently seeking an experienced, results-driven, Assistant Vice President, Marketing Analytics to join our Omni Channel Center Team. As a key member of FHB's dynamic Marketing Communications Division, this position is responsible for business intelligence reporting and data analytics, providing actionable marketing and customer behavioral analyses and insights to advance the Bank's initiatives and improve the quality of the customer experience.

This position also provides business leadership and application and process support, identifying and managing data management, data integrity, and system optimization initiatives among marketing platforms and internal/ external connections to best support divisional needs.

Work Hours:

Monday - Friday 8:00AM - 5:00PM (hours may vary)

Compensation

The annual salary range for this role is $90k - $120k/year; commensurate with experience.

The ideal candidate should have the following at a minimum:

• Bachelor's degree in business administration, business intelligence, data analytics, data science, information systems, quantitative analysis, or related concentration required

• SQL programming certification or equivalent required

• Tableau Certified Data Analyst or equivalent required

• 5+ years of relevant work experience, which includes a minimum of 4 years in business intelligence/ data analytics roles with increasing responsibilities required

• 4+ years professional level experience in data management in Snowflake, AWS, etc. or related experience required

• 3+ years business analyst or application support experience required

• Strong communication and management skills and ability to effect change

• Knowledge of industry best practices

• Marketing platform experience (e.g., Salesforce Marketing Cloud, Marketing Cloud Intelligence, Financial Services Cloud, Customer Data Platforms, Amperity) preferred

• Tableau Server Certified Associate or equivalent preferred

• SAP Certified Application Associate - SAP BusinessObjects Web Intelligence 4.2 or equivalent preferred

• Business Analyst certification from a reputable organization (e.g. International Institute of Business Analyst) preferred

• Business Analyst experience supporting mainframe or client server applications preferred

• Highly proficient in SQL programming, with hands-on experience in data management, data modeling, integration, quality assurance, and expertise with data warehousing solutions such as Snowflake and cloud platforms such as AWS

• Excellent working knowledge of database constructs, report writing/visualization, and spreadsheet applications

• Complete experience with report writer and visualization applications (e.g., Tableau, Marketing Cloud Intelligence)

• Strong attention to detail with high levels of accuracy and excellent follow-through

• Self-motivated and proactive, with a proven ability to work independently and solve problems quickly

• Highly organized with excellent time management skills, ability to plan, organize, and budget

• Proven leadership in managing projects and teams, with strong organizational and time management skills to meet deadlines and deliver quality results under pressure

• Excellent interpersonal, written, and verbal communication skills, with a proven ability to build relationships, influence stakeholders at all levels, and handle confidential matters with discretion

• Demonstrated ability to leverage critical thinking to tackle complex challenges, including analyzing and researching customer data to develop actionable strategies and solutions

• Self-motivated, able to work independently and proactively to take initiative to solve problems quickly

• Familiarity with Agile product development methodologies and process improvement methodologies such as Six Sigma or Lean

• Basic knowledge of client server and SaaS applications

• Strong working knowledge of Microsoft Office 365, including Excel, Word, Access, PowerPoint and Project

• Must be able to work within a fast-paced team

Benefits:

We proudly offer a comprehensive benefits program for all employees. For more information, Click Here

We value you!

At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit www.fhb.com/careers . Mahalo for choosing First Hawaiian Bank!

Are you interested in learning more about us? Come discover who we are by visiting our LinkedIn , Instagram , Facebook pages. Discover firsthand insights through our Employee Spotlight series, offering a glimpse into the daily lives of our valued team members

If this position sounds like an ideal match, we invite you to apply so we can learn more about you.

At First Hawaiian Bank, it all starts with YES!