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Coordinator, Patient Relations - Risk Management Join to apply for the Coordinator, Patient Relations - Risk Management role at Hawaii Pacific HealthCoordinator, Patient Relations - Risk Management 4 months ago Be among the first 25 applicantsJoin to apply for the Coordinator, Patient Relations - Risk Management role at Hawaii Pacific HealthGet AI-powered advice on this job and more exclusive features.Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region's only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.At Straub the Captive Risk Management department promotes the health and safety of patients, employees, physicians and visitors. Our team focuses on identification and prevention/control of risk exposures within the organization that may cause injury, jeopardize the safety and security of the environment, and/or result in costly claims and lawsuits with subsequent financial loss to the organization. We strive to protect the organization's resources against losses arising from occurrences that could have been averted with appropriate risk management measures.If you are highly engaging, empathetic, and have a talent for resolving potential conflicts, you could improve patient experiences at Straub by mitigating risks and solving problems before they get out of hand. As the Patient Relations Coordinator, you will administer, manage and coordinate the resolution of patient relations issues. This may include acting as liaison between patients/families and the physicians/staff; providing a direct channel through which patients can seek resolution to problems; coordinating the formal patient grievance process; and supporting all clinical entities within the designated facility. You will also provide education and consultation on risk prevention and patient relations issues, and serves as a member of the organization's Risk Management Team. We are looking for someone gifted at conflict resolution and risk mitigation who shares our commitment to delivering the highest quality health care to Hawai‘i's people.Location: Hawaii Pacific Health, Honolulu, HIWork Schedule: Day - 8 HoursWork Type: Full Time RegularFTE: 1.000000Bargaining Unit: Non-BargainingExempt: YesMinimum Qualifications: Bachelor's degree in Health Care or related field and/or equivalent combination of education, training and experience. Two (2) years of progressive clinical or operations experience in a health care setting with some demonstrated program development and training skills. Prior hands-on experience communicating with patients and resolving patient related issues or concerns.EOE/AA/Disabled/VetsHawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.Position Coordinator, Patient Relations - Risk ManagementLocation Hawaii Pacific Health, Honolulu, HI | Quality | Full Time RegularReq ID 25540Pay Range: 46,966 - 67,226 USD per yearCategory: QualityJob Type: Full Time RegularSeniority level Seniority level Entry levelEmployment type Employment type Full-timeJob function Job function Finance and SalesIndustries Hospitals and Health CareReferrals increase your chances of interviewing at Hawaii Pacific Health by 2xGet notified about new Risk Management Coordinator jobs in Honolulu, HI .Aiea, HI $127,000.00-$133,000.00 2 weeks agoCourt Operations Specialist IV - Honolulu, Oahu Counter Threat Finance Analyst (F2) (Supporting INDOPACOM) Aiea, HI $127,000.00-$133,000.00 1 week agoSenior Program Manager Wealth Management Compliance & Risk Contracts Assistant I - School Food Services Branch Business Services Specialist I (Manheim) We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr