Coordinates, patient relations services, programs and activities in accordance with established system-wide and departmental policies and procedures of The Queens Health Systems. II. TYPICAL PHYSICAL DEMANDS: - Essential: seeing, hearing, speaking. - Frequent: standing, sitting, walking, finger dexterity. - Occasional: lifting and carrying usual weight of 20 pounds up to 50 pounds. - Operates various office equipment such as computer, telephone, copier, fax, typewriter. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/ CERTIFICATION AND LICENSURE: - Bachelor's degree in Social Science, Communications, Psychology or related field; or four (4) years experience in a patient advocate type position in a comparable medical center may be substituted for the education requirement. B. EXPERIENCE: - In addition to the education requirement, three (3) years experience in advocacy, patient rights laws, and...Relations, Patient, Coordinator, Shift, Healthcare, Business Services