Job Details

Job Summary

Supervises and participates in the work of one or more custodial crews which provide custodial services necessary to maintain the university facility in a clean and orderly condition for effective use by students, faculty, staff, and the public. Responsibilities of this position include but are not limited to, performing various cleaning tasks such as vacuuming, carpet cleaning, window washing, restroom cleaning, floor scrubbing, waxing and polishing floors, etc. Performing and coordinating event setups and breakdowns. Attending and holding team staff meetings. Training employees in all responsibilities and safety procedures. Participating in hiring employees. Performing routine cleaning inspections of assigned area. Utilizing computer and mobile device software to carry out the work such as monitoring and closing work orders, coordinating for events, performing inspections, documenting equipment and supplies inventory, sending and receiving emails, team communication, submitting work order repair requests, approving employee time records, etc. Overseeing project work performed by their team or by vendor outsourcing. Providing regular progress reports to management. May be required to work weekends and be on an on-call schedule for emergencies.

Primary Responsibilities

Operations (75%)

• Participates in, supervises, and reviews the work of a custodial crew.
• Responds to emergency calls; assigns staff to perform cleanup and related custodial work. Must be willing to be on an on-call rotation list.
• Ensures that the work of the assigned staff meets prescribed performance standards and addresses performance deficiencies.
• Cleans and/or dusts walls, windows, desks, furniture, cabinets, light and plumbing fixtures, window coverings, lockers, and related items.
• Sweeps, dust mops, wet mops, scrubs, strips, seals, waxes, and polishes floors.
• Gathers and disposes of rubbish, paper, and other debris; empties and washes refuse containers from interior and exterior locations.
• Moves, sets up, and adjusts chairs, tables, desks, furniture, and equipment as required for classroom and special activities. Ensures accurate and timely setup for events.
• Vacuums, shampoos, extracts and spot treats carpeting.
• Services soap dispensers, towel and tissue boxes, and similar fixtures.
• Cleans chalkboards/whiteboards, trays, and erasers.
• Keeps clean, organized, and stocked custodial closets at all times.
• May operate equipment such as sweepers, blowers, power washers, window washing equipment, ride-on vacuums, electric carts, scrubbing machines, and steam cleaning machines.
• Coordinates and performs pest control activities.
• May operate university-owned vehicles and utility carts.
• Performs other duties as assigned.

Administrative (15%)

• Develops and updates a Facility Cleaning Plan in their area. Works with team to plan ways to accomplish management goals and strategies.
• Monitors and completes work orders and provides detailed comments in work order system.
• Routinely inspects and documents the work of custodial staff.
• Attends and holds regular meetings with staff, customers, departments and with team members to communicate work plans and provide solutions to needs.
• Provides regular reports to manager of the progress of team's accomplishments, goals and objectives.
• Maintains and approves time reports and other staff records.
• Participates in the development of vendor/contractor scope of work and oversees quality and timely completion of vendor/contractor work.
• Ensures classroom capacities, event equipment/furniture inventory counts are accurate, maintained and updated in the event software.
• Assures adherence to prescribed policies, procedures, work standards, and related requirements in assigned area.
• Requisitions, receives, distributes, and keeps records of custodial supplies and equipment.
• Participates in the hiring process of team members.
• Submits work order requests for needed repairs in buildings.
• Maintains accurate SDS records.
• Performs other duties as assigned.

Training (10%)

• Instructs subordinates in the safe use of ladders, cleaning solvents, custodial equipment, and cleaning techniques. Trains team on custodial equipment basic maintenance practices.
• Holds regular training meetings with team to ensure performance levels and adherence to standard operating procedures.
• Actively trains, coaches, and mentors upcoming leaders within their team and develops leadership skills, professionalism and customer service.
• May be asked to attend training conferences and meetings requiring travel.
• Performs other duties as assigned.

Knowledge of:

• Methods, materials, and equipment used in custodial work Principles of supervision and training
• Custodial sanitation and sterilization methods and techniques
• Proper and safe use and storage of cleaning compounds
• Proper and safe use of ladders
• Common custodial tools and equipment
• Safe lifting and moving techniques
• Applicable fire and safety rules and regulations
• Recordkeeping procedures
• Basic features of computer equipment
• Proper and safe use of equipment used for window washing, carpet cleaning, and floor finishing
• Professionalism and customer service
• Leadership skills and mentoring methods

Ability to:

• Plan, coordinate, schedule, and supervise the work of a small custodial crew
• Train and advise subordinates on the use of custodial methods and techniques
• Train and advise subordinates on the use of custodial tools and equipment
• Read and interpret labels on cleaning compounds and advise subordinates on proper use and potential hazards
• Perform sustained physical work
• Give clear and concise oral and written instructions
• Safely lift and move moderately heavy furniture, equipment, and supplies
• Work effectively and harmoniously around college students, faculty, staff, and community members
• Maintain records of supplies and equipment
• Learn general and specialized computer applications

Education

Associates Degree preferred; High School

Work Experience

Two years of full-time paid custodial experience or 4 years of part-time custodial supervision. Custodial certifications are a plus.

Benefits

• 401(k) matching

• Tuition benefits for employee and qualified dependents

• Medical and Dental

• Short- and Long-term disability benefits

• Paid parental and maternity leave

Physical Demands

Frequent standing and walking and regularly lifting, loading and moving up to 10 pounds with occasionally moving up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As an educational institution affiliated with The Church of Jesus Christ of Latter-day Saints, BYU–Hawaii prefers to hire qualified members of the Church in good standing, as authorized under 41 C.F.R. § 60-1.5 (a)(6). To be eligible for employment, applicants who are members of the Church must hold and be worthy to hold a current temple recommend and receive a clearance from the Church's Ecclesiastical Clearance Office. Job applicants must be able to meet these conditions to advance through the hiring process successfully. An expired temple recommend will prevent consideration for hire.Approximate starting hourly rate:25.00 - 28.00The wage offered could be above or below range based on education and experience as it relates to the job description.#J-18808-Ljbffr