Job Details

Company Overview

Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidence-based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire, all employees are eligible for a 403(b) and Roth 403(b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in full-time or part-time status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short-term and long-term disability, and the Flexible Spending Account (FSA) plans, as well as a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to full-time and part-time employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance, and more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Join our Shriners Children's Hawaii 'Ohana! We are proud of providing the highest quality care to Hawaii's Keiki for over 102 years. Shriners Children's Hawaii treats children with neuromusculoskeletal conditions throughout the Pacific Basin regardless of the family's ability to pay. Become a part of our specialized care staff and help us transform lives together.

Job Overview

Responsible for maintaining the master schedule of patient appointments for outpatient clinic visits. This includes scheduling appointments for new and return patients according to hospital policies. Effectively utilizes the computerized appointment system. Demonstrates effective and age-appropriate communication skills by phone and in person with patients, families, staff, Shriners, and other visitors. Keeps current as the database is updated and/or changed.

This position is part-time, non-exempt, and benefits-eligible. The pay range for this position is $22.77/hour - $28.47/hour. Compensation is determined based on years of experience and departmental equity.

Responsibilities

The Scheduling Coordinator works collaboratively with the Admissions Coordinator, Dental Care Manager, Dentists, and Patient Guardians to ensure that infant, toddler, preschool, school-age, and young adult (up to age 21) patients are screened and meet the requirements of the hospital prior to receiving surgical or dental services. Obtains necessary medical information at the time of admission to enhance strategic placement on the surgical schedule and ensures patients are appropriately scheduled for dental preadmission testing (PAT) and outpatient surgery (OPS) visits. Communicates and coordinates with departments, primary care physicians, and outside sources to obtain necessary surgical resources and prepare patients for their appointments. Provides education regarding the dental process. Coordinates related services preoperatively to ensure a smooth perioperative transition for pediatric patients. Performs clerical duties and generates statistics relevant to the department.

Coordinates Day-To-Day Clinic Operations:

• Schedules or reschedules clinic appointments in SHCIS accurately and timely.
• Ensures outpatients scheduled for visits are registered in SHCIS and that labels, itinerary, and ID sheets are placed in front of the chart.
• Sends written notifications of regularly scheduled appointments to patients and their families.
• Gives verbal notification of add-ons and unscheduled appointments to nursing staff upon patient's arrival to the clinic.
• Orients all new patients and families to OPD and explains HIPAA/clinic forms prior to completion of initial appointment.

Qualifications

Education

High School Diploma/GED required. Medical terminology course or Medical Assistant training preferred.

Experience

Minimum two (2) years experience in an acute care facility, outpatient surgery center, or surgeon's office preferred. Pediatric and/or orthopedic experience preferred. Familiar with using computers.