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Job Details

Office Assistant

  2025-07-01     U.S. Physical Therapy     Kapolei,HI  
Description:

Company Description

At JACO Rehab, our mission is to empower our patients by providing individualized, innovative, and intelligent care! We pride ourselves on providing one-on-one care to our patients, which focuses on manual therapy and exercise.

We first opened our doors in 1998, and have since grown to four locations: Honolulu, Waikele, Mililani, and Kapolei. Over the years, we have helped thousands of people in Hawaii get back to doing the things they love most because we offer one-on-one physical therapy, injury prevention programs, and performance services for runners, paddlers, and other athletes.

Job Description

Position Overview:

The Office Assistant is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is a point-of-contact for all non-clinical patient services. Your big smile in our fun and energetic clinic will go a long way!

Job Duties:

  • Greet patients and provide outstanding customer service
  • Answer phones
  • Electronic Scheduling
  • Data Entry
  • Verify current personal and financial information
  • Maintain patient charts and electronic medical records
  • Verify insurance benefits
  • Charge tickets
  • Collecting, posting, and depositing patient payments
  • Faxing, filing, and performing any other duties as assigned
Qualifications
  • High school graduate or equivalent
  • 1+ years of previous medical front office experience.
  • Excellent telephone skills
  • Proficient in Word and Excel
  • Previous experience with medical software preferred
  • Available and flexible with your hours
  • Close attention to detail
  • Time Management and Organizational skills
  • Team player attitude and energetic with a focus on excellent customer service
Additional Information

Compensation: $18 - $22 hourly, depending on experience level

Perks: Monthly scheduling bonus, up to $200
  • Excellent benefits package, including 401k
  • Multiple opportunities for professional development, specialization, and leadership
  • Corporate discount plans
  • Employee Assistance Program (EAP)
  • Family-friendly work environment
  • Investment from a company that wants you to succeed and thrive

All your information will be kept confidential according to EEO guidelines.


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