* Greet customers in a friendly, professional manner using the suggested script.* Answer telephonic and email inquiries promptly.* Escalate queries to your line manager if unable to answer them.* Provide members and healthcare practitioners with details about members' benefits.* Approve pre-authorizations for covered medical treatments.* Inform members of outstanding co-payments.* Provide current and prospective members with information on network providers.* Cancel members' plans upon request or due to recurrent nonpayment, as directed by your line manager.Pay and Benefits The pay range for this position is $20.00/hr. Eligibility for some benefits depends on job classification and employment duration. Benefits may include:Medical, dental, and vision coverageCritical Illness, Accident, and Hospital insurance401(k) Retirement Plan with pre-tax and Roth optionsLife Insurance (Voluntary Life & AD&D for employees and dependents)Short and long-term disability insuranceHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramPaid Time Off (PTO), Vacation, Sick LeaveWorkplace Type This is a fully onsite position located in Honolulu, HI.Application Deadline The position is expected to close on June 25, 2025.About TEKsystems and TEKsystems Global Services We are a leading provider of business and technology services, helping clients accelerate their transformation efforts. With expertise in strategy, design, execution, and operations, we deliver business value through diverse solutions. Our team of 80,000 works with over 6,000 clients worldwide, including 80% of the Fortune 500 companies, across North America, Europe, and Asia. We are committed to building the future by delivering results and positively impacting our communities. TEKsystems and TEKsystems Global Services are part of Allegis Group. Learn more at TEKsystems.com.The company is an equal opportunity employer and considers all applications regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or other protected characteristics.#J-18808-Ljbffr