Job Details

Hiring Unit: ADMINISTRATION, INFO TEC SVC, ENTERPRISE SYSTEMS

*Plan and manage all phases of the project, including general and technical implementation plans, identifying major tasks to be completed, coordination of hardware resources, system testing, conversion, and training. Work directly with customers and assess requirements based on strategic initiatives and customer needs, feasibility, cost and risk factors with web applications developed by Enterprise Systems, including, but not limited to the Student Information System.

*Evaluate progress of project stages to ensure deadlines are met. Modify work schedule and tools utilized to meet project requirements.

*Keep abreast of advances in information technology and assess the feasibility of incorporating into project plans and specifications to deliver better value to the customer.

*Analyze and define system requirements; provide logical workflows and data structures for new systems; and define interface specifications in accordance with overall system design.

*Work with subject matter experts to understand the source data structures and data item definitions. Analyze source metadata, profile source data, and develop data mapping and transformation rules.

*Communicate and work with managerial, administrative, and technical staff to determine system information needs, data flows, and definitions. Document what is learned to develop materials which match processes, system features and functionalities as indicated.

*Develop and determine system specifications, including timelines and functional specifications; translate specifications into programming requirements; determine feature lists of programs to be developed.

*Communicate directly with end-users and serve as a liaison to technical leads of other entities that directly interface with web applications developed by Enterprise Systems, including, but not limited to the Student Information System. This includes but is not limited to those involved with student and fiscal related services, human resources, and Research Corporation of the University of Hawai'i (RCUH).

*Provide project implementation and post-implementation assistance for enterprise applications supported by Enterprise Systems.

*Develop and design software test procedures; coordinate system, parallel and quality assurance testing and evaluate test results to determine whether program(s) can be considered operational. Monitor and review system performance and user problems to determine if system adjustments or enhancements are necessary.

*Provide training on system changes and new features to both users and peers and others who provide system maintenance support.

*Coordinate the identification and resolution of production-related problems with ITS System Services Infrastructure work group; implement controls to eliminate or minimize production mistakes.

Other duties as assigned.

Minimum Qualifications:

Possession of a pertinent baccalaureate educational degree in Business, Data Science, Management Information Systems, Information & Computer Sciences, and/or related field and 3 years of progressively responsible professional information technology experience with responsibilities for administrative systems analysis, of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

Considerable working knowledge of administrative systems analysis as demonstrated by broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodology.

Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with administrative systems analysis.

Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluation, integrate, and implement practical and thorough solutions in an effective and timely manner.

Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.

Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.

For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.

Considerable working knowledge in gathering and analyzing processes in relation to computers and cyber security requirements.

Considerable working knowledge of researching Federal regulations, interpretation and application of Federal laws and policies.

Considerable working knowledge in analyzing data to draw business-relevant conclusions.

Considerable working knowledge of data visualization techniques and tools.

Working knowledge of modeling, flow charting and procedural report presentation, using tools such as Visio, Draw.io, etc.

Demonstrated ability to speak, read, comprehend, interpret, and write fluently in English.

Demonstrated ability to learn and apply new technologies independently and in a timely manner using books, manuals, and other resources.

Ability to train.

Ability to work outside normally scheduled work hours including day, night, weekend and/or holiday hours, as directed.

Considerable working knowledge of Microsoft suite of products such as Word, Excel and PowerPoint.

Desirable Qualifications:

Considerable working knowledge of Structured Query Language (SQL).

Working knowledge of Ellucian's Banner Student Information System and its interdependencies from student, faculty or staff perspectives.

Demonstrated ability to ensure and maintain accuracy in Student Information Systems.

Working knowledge of Student Financial Aid concepts and processes.

Working knowledge of usability concepts and ADA compliance requirements for web-based applications.

To Apply:

Click on the "Apply" button on the top right corner of the screen to complete an application and attached required documents.

Note: If you have not previously applied for a position using NeoGov, you will need to create an account.

Applicants must submit the following:

• Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met.
• Resume
• The names and contact information (telephone number and email addresses) of at least three (3) professional references.
• Copies of educational transcripts with confidential information redacted (i.e. social security number, date of birth, etc.) Official transcripts are required upon hire.

Failure to submit all required documents may result in your application being deemed incomplete.

Employment may be contingent on verification of credentials and other background information, including the completion of a criminal history check.

The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit:

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link:

About the company

The University of Hawaiʻi System, formally the University of Hawaiʻi and popularly known as UH, is a public college and university system that confers associate, bachelor's, master's, and doctoral degrees through three universities, seven community col...

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