Job Details

With a career at HMSHost, you really benefit! We Offer

• Health, dental, and vision insurance
• Generous paid time off (vacation, flex, or sick)
• Holiday pay
• Meal and transportation benefits
• *401(k) retirement plan with company match
• *Company-paid life insurance
• *Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

*Benefits may vary by position, so ask your recruiter for details.

Purpose:

The purpose of the Manager I (MGRI) position is to assist branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions.

Essential Functions:

• Completes opening, daily, and closing procedures/checklists in accordance with company policies/procedures
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
• Participates in the interview process, provides input in hiring, and recommends termination, advancement, promotion, or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
• Actively ensures all associates take mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed, following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all health and safety activities as specified in the Manager's Guide to Associate Health and Safety
• Places orders for individual units, receives goods, and processes invoices
• Ensures that the company has the most current contact information for all associates working in the restaurant.

Requirements:

• Ability to work shifts during various operating days and hours each week, including opening, busy day parts, and closing shifts, to monitor restaurant associates' work activities during these different days and times.
• Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards.

Reporting Relationship and Other Important Information:

• The MGRI position falls under the Fair Labor Standards Act as a Non-Exempt position
• Typically reports to the General Manager, Director of Operations, or an intermediate F&B Multi Unit Manager II within the assigned location.
• The position requires working a varied and rotating schedule, including some opening shifts, busy dayparts, and closing shifts to monitor restaurant activities during different days and times.

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Minimum of 2 years food and beverage, cash handling, and customer service experience
• Minimum of 6 months supervisory or lead experience in a restaurant or production kitchen
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents; conversing comfortably with customers

Source: Hospitality Online