Job Details

Join to apply for the Fraud Prevention Analyst I/II role at Bank of Hawaii

1 week ago Be among the first 25 applicants

Join to apply for the Fraud Prevention Analyst I/II role at Bank of Hawaii

Get AI-powered advice on this job and more exclusive features.

Job Description

Under the supervision of the Manager and Supervisor, this position is responsible for the review, research and analysis of customer transactions with a focus on fraud detection and mitigation, and the identification and reporting of suspicious activity to ensure compliance with all applicable laws and regulations. This position works with various business units, corporate security and risk partners to support the fraud detection and mitigation strategies of the Bank.

Job Description

Under the supervision of the Manager and Supervisor, this position is responsible for the review, research and analysis of customer transactions with a focus on fraud detection and mitigation, and the identification and reporting of suspicious activity to ensure compliance with all applicable laws and regulations. This position works with various business units, corporate security and risk partners to support the fraud detection and mitigation strategies of the Bank.

This position has a hybrid work schedule. Candidate must reside in Oahu at the time of employment.

Responsibilities

• Investigates all assigned “alerts” as a part of fraud detection, mitigation and behavior analysis that may be considered suspect activity. Reviews, monitors and tracks the results of assigned alerts. Handles technically complex accounts involving multiple relationships that include high risk and intricate fraud schemes.
• Assists in developing and updating department operation policies, procedures, forms and other documents providing guidance and direction to unit. Recommends changes to unit processes to improve daily function. (Level II) Using knowledge of the fraud unit, trains other investigators in the process. Recommends changes to unit processes to improve daily function. Performs quality review of investigations to ensure compliance with procedures, policies and regulations. Provides assistance to ensure processes are in compliance with all applicable operational processes.
• Researches, resolves and responds to requests and inquiries from branches, departments and customers. (Level II) Serves as the primary point of contact and/or subject matter expert regarding the investigation of “alerts” with fraud detection and prevention qualified as suspicious activity. Independently analyzes, and researches the various fraud prevention systems and reports. Researches, resolves and responds to requests from branches, departments and customers. Prepares and conducts fraud awareness workshops for staff members throughout the Bank.
• Participates in system tests of new and updated vendor applications. Under the direction of the Manager or Supervisor, works with the technology group to resolve outstanding issues. Participates in systems modifications and initiatives as necessary. Performs preliminary and final functional/performance testing for new or upgraded systems/applications. Participates in implementation of industry standard fraud tools.
• Prepares and submits Electronic Incident Reports (EIR's) to Corporate Security for suspicious activity investigation. Maintains information on customers with repeat alert activity. Submits a report of any suspicious activity investigated.
• Performs all other miscellaneous responsibilities and duties as assigned.
  
  
  

Qualifications

• Bachelor's degree from accredited institution or equivalent work experience.
• Level is dependent on years of experience and size/complexity of prior positions held.
• Level I: Minimum three years of comprehensive technical experience in bank operations, in order to be able to assess suspicious activity.
• Level II: Minimum five years of comprehensive technical experience in bank operations in order to be able to assess suspicious and fraudulent activity (of the level required by this position) or up to two years of related experience may be substituted.
• Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and Internet Explorer) or similar software. Knowledge of or ability to use bank software and understand information on the various Bank systems.
• Demonstrated verbal and written communication skills. Must be analytical, detail oriented, organized. Must be able to meet deadlines and handle multiple priorities. Must be an effective and efficient team player who can also resolve problems independently. Knowledge of and ability to discuss Bank (or similar) products and services. Able to work flexible hours including holidays, weekends and evenings as needed or assigned. Must be able to move/lift boxes up to 30 lbs.
  
  

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit .

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking and Financial Services

Referrals increase your chances of interviewing at Bank of Hawaii by 2x

Get notified about new Fraud Analyst jobs in Honolulu, HI.

Joint Base Pearl Harbor-Hickam, HI $110,020.00-$143,027.00 6 days ago

Asset Protection Detective, Ala Moana Center - Full Time

Joint Base Pearl Harbor-Hickam, HI 6 days ago

Honolulu, HI $60,000.00-$65,000.00 1 month ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr