Job Details

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The role reports to the Director of Financial Aid - Compliance within the Financial Aid Compliance Team.

Education and Experience Requirements:

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ years of Title IV administration experience preferred; minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay:

Compensation is based on qualifications and experience. The hourly pay range is $27.79 to $37.60. We offer a comprehensive benefits package, including tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. Learn more about careers at Herzing University.

Primary Duties and Responsibilities:

• Perform internal audits of various funding programs and collaborate on staff training.
• Analyze Financial Aid processes and recommend improvements leveraging technology.
• Support system upgrades through UAT, designing test plans, and executing end-user testing.
• Partner with campus leadership on budget utilization, staffing, and resource management.
• Maintain the FWS Tracker and resolve documented issues.
• Configure Financial Aid software for award year, fund, and document setup.
• Support Financial Aid staff with troubleshooting and policy review.
• Focus on continuous improvement in efficiency, accuracy, student satisfaction, and innovation.

Herzing University values diversity and fosters an inclusive community where individuals are respected, heard, and empowered.

Physical Requirements:

• Remain stationary most of the time; occasionally move around.
• Operate office and teaching equipment.
• Use voice and hearing to communicate effectively.
• Visual assessment and occasional lifting of 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. Herzing University is an equal opportunity employer that does not discriminate based on protected statuses. More info at diversity and Title IX.

Equal Opportunity Employer. For rights information, see the Know Your Rights notice from the Department of Labor.