Job Details

Join to apply for the Residential Advisor role at Waccamaw Management, LLC.

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with education, expertise, and innovation. For more than 43 years, Associa has brought positive impact and value to communities. Visit www.associaonline.com to learn more.

Job Description

Title: Residential Advisor ($20-$22/hour depending on experience)

Provide all Residential Advisor functions for Symphony Honolulu efficiently and effectively, ensuring a safe and secure environment.

Duties and Responsibilities

• Deliver a premium home experience to all Symphony Honolulu owners and residents.
• Maintain order, enforce rules, regulations, policies, and laws.
• Patrol all areas to detect violations, investigate disturbances, complaints, and accidents.
• Confer with management, interview guests and employees, warn or trespass violators, and caution careless persons.
• Render assistance to accident victims and document incidents via reports.
• Respond to emergencies, ascend stairs rapidly, and assist law enforcement as needed.
• Use portable radios for communication.

Supervision

• Supervision Exercised: None.
• Supervision Received: Direct supervision from Security Supervisor and General Manager.

Benefits

• December Holiday Bonus
• Staff Holiday Parties
• Potential for overtime and growth
• Paid training
• Family-oriented/team environment

Requirements

Minimum Qualifications

• Experience: Prefer at least 1-year experience in hospitality or condo security; customer service background preferred.
• Knowledge: Laws and ordinances related to condominiums.
• Education/Training: High school diploma or equivalent, Guard Card, CPR, First Aid, AED, and computer skills.
• Skills: Good communication, report writing, human relations, ability to lift 75 lbs., sound judgment, team-oriented attitude.

Preferred

• Guard Card, AED, CPR, First Aid certifications.
• Ability to assist residents and guests in emergencies.
• Completion of Residential Advisor training courses.

We are an equal opportunity employer committed to diversity and inclusion.