Job Details

Life at SH

Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why we hire thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Current Opportunity: Concierge

We are seeking a Concierge and a true bon vivant—a person who loves to eat, drink, chat, and explore. This individual will share thoughtful, personal recommendations on everything from secret sunsets to meal suggestions and excursions. The ideal candidate cares deeply about details, can secure reservations at exclusive restaurants, recommend hidden gems, introduce guests to local galleries, and provide background on neighborhoods. If your dream job involves discussing the best local experiences, we'd love to hear from you.

About You

• Passionate about guest service with at least 1 year of similar experience.
• A post-secondary diploma or degree is a plus.
• Experience in concierge operations, a team player, hardworking, and detail-oriented.
• Flexible and willing to meet the demands of a 24-hour operation.

About Us

Our culture is caring and thoughtful, delivering good-natured and informed service to evoke fulfillment and well-being. As a mission-driven company, our purpose guides us—impacting our team members, guest experiences, community, and the planet. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company affiliated with Starwood Capital Group.

Compensation

$29.00 per hour

Grow with Us

We seek next-level talent with heart and hustle—individuals who love service, obsess over details, honor nature, ask questions, share ideas, and respect diverse perspectives. We care about who you are, how you treat others, and what motivates you. Join us to craft unique and evolved luxury experiences.

SH Hotels and Resorts is an Equal Opportunity Employer. We value diversity, sustainability, and an inclusive culture. For accommodations, please visit People Operations.