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Job Details

Store Assistant Manager - Wahiawa Store

  2025-06-03     The Salvation Army USA Western Territory     Wahiawa,HI  
Description:

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program supporting men and women in completing our rehabilitation process. We appreciate the contributions of our employees in maintaining and enhancing the effectiveness of our programs.

ABOUT OUR RETAIL TEAM

Join the dedicated Retail Team at The Salvation Army! Together, we serve and impact our community through our "Do The Most Good" mission at the Wahiawa Thrift Store, which supports the Adult Rehabilitation Program. This role offers an opportunity to promote a positive shopping and donor experience, improve customer service, problem-solving, and teamwork skills, while contributing to our Program's success.

EMPLOYEE BENEFITS OFFERED

  • Opportunity for career growth
  • Paid time off
  • Employee Store Discounts
  • Work Perks Discounts (Amusement Parks, Museums, Services, and more!)
  • Employee Referral Bonuses
  • Medical, Dental, and Vision Insurance
  • Health and Fitness Fitbit Device
  • Retirement Plan
  • Legal Advice through MetLife
  • Pet Insurance
  • AFLAC
  • Employee Assistance Program (EAP)

Position Overview: Assistant Store Manager

As an enthusiastic and hardworking Assistant Store Manager, you will be responsible for (but not limited to):

  • Partnering with the Store Manager in daily store operations.
  • Managing store activities in the absence of the Store Manager.
  • Providing coaching, training, and development to store employees.
  • Maintaining good relations with customers, donors, and the community; resolving complaints efficiently.
  • Communicating personnel issues to management; issuing disciplinary warnings, conducting employee evaluations, and setting goals in coordination with HR and District Sales Manager.
  • Maintaining store standards, inventory levels, and processing goals.
  • Overseeing Back Room Processing (BRP) in the absence of the Store Manager.
  • Managing cash, safeguarding funds, and banking as per ARC policy.
  • Ensuring safety measures are established and maintained according to ARC and governmental standards.
  • Implementing loss prevention measures.
  • Performing other duties as assigned by management.

Qualifications

  • High School diploma/GED or equivalent.
  • Minimum of 2 years retail management or supervisory experience.
  • Ability to handle POS and cash transactions accurately.
  • Valid Driver's License and proof of insurance.
  • Ability to pass background checks including criminal and sex offender registry.
  • Effective communication skills with management, staff, customers, and donors.

Physical Demands

  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist.
  • Ability to grasp, push, and pull objects up to 50 lbs.
  • Ability to perform repetitive tasks.
  • Perform duties with or without reasonable accommodations.

Schedule

Stores operate 7 days a week. Schedules are determined by management; flexibility is required for evenings, weekends, and holidays.

COVID-19 Updates

The Salvation Army complies with all health directives, including vaccination requirements, considering exemptions for religious or medical reasons.

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