Job Details

Position Function:

The Graphic Designer is responsible for developing creative concepts and propelling visual content across multiple channels. The Graphic Designer will play a key role in supporting the Bank's marketing initiatives by designing customer communications, marketing collateral, and digital assets in alignment with standards and regulatory guidelines.

Reporting to the Brand Marketing Manager, the Graphic Designer will help maintain and elevate the Bank's visual identity, ensuring consistency and creativity across all touchpoints.

Facilitate initiatives to position the Bank and its employees with a positive and visible public corporate image in the community and our marketplace in alignment with the Bank's corporate objectives, and execute internal initiatives to foster positive communications within and among all areas of the Company.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented, and Thoroughness.

Primary Accountabilities:

Graphic Design Development

• Design and develop creative assets for a variety of marketing materials, including print ads, digital assets, direct mail pieces, promotional flyers, in-branch merchandising, email templates, social media graphics, and other campaign-related content.
• Support photography needs, including image selection and basic photo editing.
• Assist with video editing for marketing and internal communications as needed.
• Ensure all creative executions are visually compelling, aligned with business objectives, and compliant with brand guidelines.
• Maintain high attention to detail to ensure accuracy and brand consistency across all deliverables.

Project Management

• Manage all projects, workflow, and timelines, including creative services, collateral, and graphic design needs. Consult, collaborate, and communicate with internal and external stakeholders to ensure project objectives are met.
• Thrive in a fast-paced, deadline-driven environment with frequent quick-turnaround projects.
• Ability to rapidly shift priorities and manage multiple high-impact design tasks with efficiency and focus.

Vendor Coordination

• Coordinate outsourced projects with third-party service providers (e.g., sub-contracted designers, printers, installers). Participate in the development of marketing materials produced by the Bank's ad agency as needed.

Compliance

• Ensure regulatory compliance with all marketing materials. Interact cooperatively with stakeholders, agencies, and management to resolve compliance findings. Retain all approved materials according to policies, and work with the Compliance Department on audits. Support all other compliance-related assignments as required. Maintain records, electronic files, and databases for audit purposes. Conduct periodic internet audits to enforce marketing compliance requirements.
• Review marketing policies annually, including Advertising Review Policy and Checklist, Compliance Monitoring Procedures, and Telephone, Fax, and Email Solicitation Policy.

Minimum Qualifications:

Education:

• Bachelor's Degree from a 4-year university in a related field required.
• Bachelor's Degree in a related field preferred.

Experience:

• 3+ years of experience in graphic design, marketing, or related fields. A bachelor's degree can substitute for 2 years of work experience.

Physical Requirements & Working Conditions:

• Must be able to perform light physical work, including lifting items up to 20 pounds.
• Proficient in operating standard office equipment and applications.
• Effective verbal and written communication skills are essential.
• Ability to read and understand bank-related documents.
• Work involves sitting at a desk for long periods and adapting to different environments as needed.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.