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Job Details

Client Service Manager

  2025-05-04     Food Gurus Hawaii | Restaurant & Food Brand Marketing     Honolulu,HI  
Description:

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Est. 2004, Food Gurus is Hawaii's largest F&B marketing specialist providing customized creative, communication, digital and marketing services for brand leaders. Come, learn from and be a part of our dynamic & talented team.

Description:

  • Develop strong relationships with day-to-day brand partners and cross-functional team members
  • Manage assigned account marketing activities calendar
  • Prepare meeting agendas
  • Schedule and help run client meetings as required
  • Report on client Work In Progress (WIPs) at internal meetings with the production team
  • Facilitate the development of effective integrated campaigns through strategic development, creative development, production, measurement, and optimization
  • Collaborate with Client Services / Project Management to ensure projects are delivered on time and on budget
  • Own and maintain key account documentation, including status reports, trafficking sheets, legal feedback, etc.
  • Serve as the account team's knowledge expert on brand heritage, campaign history, competitive landscape, and industry news
  • Champion and contribute to a culture of diversity, inclusion, personal growth, winning, and fun
  • Assist with new client presentations and onboarding as required
  • Generate post-meeting minutes and recaps for clients and team as required
  • Perform all other duties assigned

Requirements:

  • Bachelor's Degree and 3-5 years of marketing experience in restaurant or retail marketing
  • Strong interpersonal and communication skills
  • Experience collaborating with cross-functional teams in successful campaign development
  • Ability to develop trusted client relationships based on shared understanding of goals and needs
  • Optimism, curiosity, and passion for creative brand work
  • Determination, courage, and ingenuity to face obstacles, deadlines, ambiguity, and conflict
  • Passion for great food experiences, customer service, brands, and creativity

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Business Development and Sales

Industries

  • Advertising Services

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Inferred from the description for this job

Medical insurance, Vision insurance, 401(k)

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